Refund Policy

At Flowze, we strive to deliver high-quality Webflow templates and design resources. Since our products are digital and instantly accessible after purchase, we have specific rules around refunds.

1. Eligibility for Refunds

We offer refunds in the following cases:

• You were charged by mistake (duplicate payment).

• The template file was corrupted or not accessible.

• You accidentally purchased the same template multiple times.

  
  

2. Non-Refundable Situations

We cannot issue refunds if:

• You changed your mind after purchasing.

• You do not have the technical tools or knowledge to use Webflow.

• You expected features not listed in the template description.

• You’ve downloaded the template successfully and no longer need it.

  
  

3. Exchange & Support

• If you face technical issues, we encourage you to contact us first at support@flowze.com

• In many cases, our support team can resolve the problem without requiring a refund.

• In special cases, we may offer a credit or exchange for another template.

  
  

4. How to Request a Refund

To request a refund, email us at support@flowze.com within 7 days of purchase, including:

• Your order ID or invoice.

• A clear explanation of the issue.

  
  

We’ll review your request and respond within 2–3 business days.

5. Final Note

By purchasing from Flowze, you agree to this refund policy. Since our products are digital, we recommend reviewing template descriptions, features, and demos carefully before purchasing.